Privacy Policy

Rock N Reels Casino values the trust and loyalty of our players. We are committed to safeguarding your personal data, ensuring it is handled securely and with utmost respect. This Privacy Policy explains how we collect, use, and protect your information, enabling you to make informed decisions about engaging with our casino.

Data Processing

This Privacy Policy outlines our obligations under applicable gambling regulations to process players' personal data. Data processing is essential for participation in games and the provision of related services.

Rock N Reels Casino is operated by Dama N.V., a company registered in Curaçao, and its wholly-owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. operates under a license issued by Antillephone N.V.

Acceptance of this Privacy Policy is a prerequisite for using our services. We recommend reviewing it regularly, as updates may occur. Continued use of our platform constitutes acceptance of any changes.

Collection of Information

We collect various types of personal information through our website, including:

1. Information provided during registration and subsequent communications (e.g., name, contact details, and identification documents).
2. Records of interactions via communication channels.
3. Transaction histories and website usage data.
4. Documents for identity verification and compliance purposes.

Usage of Information

The information we collect is used to:

1. Process transactions and bets.
2. Provide requested services and customer support.
3. Conduct identity verification and compliance checks.
4. Send promotional materials with player consent.
5. Comply with legal obligations, such as anti-money laundering regulations.
6. Monitor activities to prevent fraudulent or illegal actions.
7. Conduct market research and perform aggregated data analyses.

Marketing Communications

With your consent, we may use your personal data to send promotional messages about our products and services. You can opt out of these communications at any time through your account settings or by contacting our support team.

Disclosure of Information

We do not sell or rent your personal data. However, it may be shared within our corporate group or with trusted business partners as necessary for service delivery and legal compliance. Third-party service providers may also access your data for processing purposes.

Data Security and Retention

We are committed to ensuring the security of your personal data. Our measures comply with strict legal standards to protect your information. Personal data is retained as required by law, including a minimum of five years after account closure, in accordance with anti-money laundering regulations.

Cookies and Tracking

We use cookies and similar technologies to improve website functionality, analyze usage, and support marketing efforts. You can manage your cookie preferences via your browser settings. However, disabling cookies may affect your experience on our site.

Your Rights and Contact Information

You have the right to:

1. Request corrections to inaccurate information.
2. Update your personal details.
3. Object to the use of your data for marketing purposes.

For any concerns or inquiries, you may contact our Data Protection Officer (DPO) via email. Under the GDPR, you may also lodge complaints with the appropriate supervisory authorities.

This policy underscores our dedication to protecting your privacy while providing a secure and compliant gaming environment. If you have any questions or requests regarding your data, please feel free to reach out to us.